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The Self-Care Project Funded by the WLCCG and the Adult Social Care Project

Self-care is continuing to progressively gain widespread support from healthcare professionals and from key organisations in primary care. More than nine out of ten GPs also now believe that self-care by patients has an important role to play in general practice. One in five GP and A&E consultations is for issues that could be dealt with by a pharmacist or at home through self-care. Minor conditions are responsible for 57 million GP visits a year and include coughs, colds, back pain, and insect bites. 

The current statistics show that there are 5.2 million GP appointments for blocked noses, 40,000 for dandruff and 20,000 for travel sickness. There are 3.7 million A & E admissions every year for minor conditions. These are figures reported in the Local Government Association (LGA) report Helping People Look After Themselves. Self-care is a new culture of care aimed at reducing pressure on doctors and hospitals. The LGA represents more than 370 councils. 

There is, therefore, a need for the implementation of a self-care program

This project is being funded by the WLCCG  to develop and reach out to the local community and beyond with information


that would enable them to deal with health problems without having to encumber the NHS when not necessary. The overall aim of this project has been to improve and promote effective self-care for older people within the Royal Borough of Kensington and Chelsea. Specifically, the aim of the project has been to increase:


  •  Ability and knowledge to deal with minor health issues either themselves or by visits to a local pharmacy   

  •  Awareness of activities available in RBKC to improve lifestyles

  •  Willingness to engage with others and make new friends

  • Efficient use of resources.


The project objectives are to 

a) conduct a review of qualitative research evidence. The aim of the review was to understand self-care in terms of older peoples’ own self-care management techniques, identifying the causal barriers and facilitators of self-care actions. 

b) use the outcomes of that synthesis to create guidance which would be incorporated into educational provision for older people. 

c) provide the opportunity for older people to incorporate a self-care regimen by offering skilled support beyond the educational facilities offered. The outcomes were achieved by providing information, guidance, and support on health issues at the following hubs throughout the Borough: St Peter’s Church, Brompton Library, Cremorne Sheltered Clubrooms, and St Mary Abbots Centre. 

To facilitate the outcomes, speakers from major national health organisations and independent health services are invited to talk about health and wellbeing issues. 

We hold about 52 events a year which help to bring information to the older residents of the Borough and which also help to reduce social isolation.